Refund Policy
At Cielo Peptides, we are committed to delivering high-quality products you can trust. Due to the sensitive nature of our items and our strict quality control standards, we are unable to accept returns.
If your order arrives damaged, incorrect, or incomplete, please email info@cielopeptides.com within 24 hours of delivery. Include your order number and clear photos so we can review the issue and work quickly toward a resolution. Your satisfaction matters to us, and we’ll do our best to assist you promptly and fairly.
Order cancellations must be requested before shipment. Once an order has shipped, it cannot be canceled. If you have any questions or concerns regarding your order, please reach out to us at info@cielopeptides.com. We will do our best to respond quickly and resolve any issues in a fair and timely manner.
Thank you for choosing Cielo Peptides.